A community pharmacy based UTI (Urinary Tract Infections) testing & treatment service 

Kelly White

The Project

A community pharmacy based UTI (Urinary Tract Infections) testing & treatment service which would support medical practices, NHS 111, GP Out of Hours (OOH) and potentially MIU units with presentations of patients that have uncomplicated lower urinary tract infections, by offering a means of referral to participating pharmacies.

The overall aim of this service is to ensure that patients have ready access to a quality assured service that provides a timely, consistent and appropriate supply of evidence based, guideline compliant antibiotic for the treatment of uncomplicated UTI in non -pregnant female patients from 16 to 65 years of age.

This service is currently not available as an enhanced service in Wales.  There are private services available which are paid for by the patient which can be costly and not always convenient as there are only a very small number of pharmacies who offer the service.  


How this will be achieved

This service will be offered as an alternative to GP/OOH appointments for patients to access healthcare.  Following the consultation and assessment by the pharmacist, medication may be supplied via a Patient Group Directive (PGD).

The aim would be that if successful this project will become a national enhanced service which will be offered through the choose pharmacy platform and available to all pharmacies.

Anticipated benefits

This service will provide an alternative pathway for patients who are experiencing the symptoms of a UTI and ensure that they are seen quickly and able to access appropriate medication if necessary.  This will re-enforce the Choose Well message and encourage patients to utilise pharmacy as their first point of contact.  This will alleviate pressure on GP practices and other services such as 111 and out of hours.