Community Led Heart Failure Service

Karen Hazel

Background to the Project

The proposed project is building on lessons learnt from a successful collaborative service improvement piece of work between the Nurse – Led Heart Failure (HF) Service and the Value Based Health Care Programme within Aneurin Bevan University Health Board (ABUHB).  Initial wok to redesign the inpatient pathway for patients discharged from acute cardiology care resulted in a significant reduction in referral to appointment waiting times. In 2019/20 patients post hospital discharge were waiting an average of 63 days from receipt of referral to their first outpatient hospital appointment.

Since October 2020 all patients now have two appointments within 35 days. Timely follow up post hospital discharge allows optimisation of medications within four months which previously had taken up to 12 – 24 months.  This is significant as it means that as a service, we are meeting both National audit and evidence based standards which historically we were unable to achieve.

Redesigning the pathway enabled the service to collect Patient Reported Outcome Measures (PROMs) to embed patient engagement at given points along the pathway.  It soon became apparent that a large cohort of patients did not need an outpatient appointment within a secondary care setting.

The Project

The proposed project will test the transferability and sustainability of the model with the ‘right’ cohort of patients in a community setting. It will build on patient engagement with outcomes focusing on patients’ confidence to self-manage. Parallel to the community clinic, patients will have the added benefit of timely access to a Cardiac Rehabilitation Service to aid self-management and improve wellbeing.

Anticipated benefits

Success of the project will provide the evidence to further upscale across ABUHB, shift the resource burden for secondary care services, evidence prudent care and help reduce the carbon footprint by providing core HF services closer to home.