Community Pharmacy Mental Health and Wellbeing Project

Laura Lloyd Davies

Background to the Project

The mental health and wellbeing of the local population has been significantly affected following Covid-19. Llanelli Cluster has consistently witnessed the highest rates in Hywel Dda University Health Board experiencing a local lockdown in September 2020 which has contributed to an increase in the local population accessing mental health and wellbeing services.

The Project 

This project will enable an opportunity for the cluster to offer additional support to our community and develop a new service for Community Pharmacy. The project will be a service offered to all adults in the Llanelli Cluster who have been newly prescribed a Selective Serotonin Reuptake Inhibitor (SSRI) antidepressant by their GP. Community Pharmacy dispensers and technicians will deliver the service when patients attend the Pharmacy to collect their medication.

How this will be achieved

The project will specifically offer a Mental Health check providing an opportunity for a supportive conversation, medication advice and signposting to other Cluster services. It will provide patients, who have recently been diagnosed with a mental health condition, the opportunity to have regular contact with a mental health champion at a pharmacy who will provide them with information and resources, support them with their mental health and address any underlying concerns.

Anticipated benefits 

  • It is hoped that it will result in increased opportunities for patients to access professional support and advice in the locality.
  • The patient journey from GP to Pharmacy to accessing services in the community will be strengthened and will benefit all, both staff and patient.
  • The project will link Cluster and Community services such as Mind Llanelli, Social Prescribers, third sector groups enabling better communication and opportunities for the population.
  • This will be a new role for Community Pharmacy and a development opportunity for the way that Community Pharmacy engages with Cluster and the local population.