Wellbeing support with a reflective peer supervision network: Virtual platform. Safe space. Re-focus on staff wellbeing to deliver compassionate care.

Avril Jones

Background to the Project

This project focus is on staff wellbeing to maintain a preventative/proactive health promotion service.  Evidence is growing that our NHS Covid-19 response will have had huge collateral damaging effects upon our population health, especially infants, children and young adults. Community services were seen as not the priority.

By supporting our care giving staff, (initially health visiting service and extending to other disciplines) we can protect the preventative/proactive health service for all families in Aneurin Bevan University Health Board.

The Project

Building and mantaining our staff capacity to repond to service users complex needs in the most effective way in the continual and changing pressures of the pandemic.

How this will be achieved

Communication and relationship building are at the heart of the responsive care we are delivering to our communities, as it is the foundation of infant wellbeing and future health. It would be prudent to use this approach within the organisation of our local care system. Using staff wellbeing as a foundation of our system functionality, for example – ask agenda question in each meeting, ` What is the effect on staff wellbeing?’ and discuss mitigation strategies.

An online network of colleagues delivering `safe space’ will be established, co-ordinated and made availiable to all staff (including clerical). The staff delivering reflective supervision are all experienced communicators who volunteered to be trained in Solihull Approach Reflective/Restorative Supervision (recognised as a model for good practice).  We are modifying it to deliver virtual and responsive peer support locally.

A different and new focus on staff self-care around emotional wellbeing.

Anticipated benefits

The project is proactive support and will help to build and maintain a more resilient workforce.

If the workforce is more resilient, they will have greater capacity to thrive in their roles and support the complex needs of the service users.